Returns & Replacement Policy

We offer a 10-day return or replacement policy from the date of delivery.

Eligible Reasons for Return/Replacement

You can request a return or replacement if:

• You received a damaged product
• You received the wrong item
• You received the wrong size
• The product has a manufacturing defect

Conditions

To be eligible:

• The item must be unused and unwashed
• Original tags and packaging must be intact
• Return request must be made within 10 days of delivery

Non-Returnable Items

Returns or exchanges are not accepted for:

• Products damaged after use
• Minor color variation due to screen differences
• Incorrect size selection by customer (please check size chart carefully)

Refund Process

Once the returned product is received and inspected:

• Refunds will be processed to the original payment method
• Refunds may take 5–7 business days to reflect

Replacement Process

If approved, replacement products will be shipped within 3–5 business days.

Need Help?

For any return, replacement, or shipping related queries, contact us at:

Instagram: @shopshadowclub
Email: shopshadowclub@gmail.com

We usually respond within 24–48 hours.